Legal Information

  1. Website Privacy Policy

    WEBSITE PRIVACY POLICY

    PLEASE NOTE THAT OVER AND ABOVE THIS PRIVACY POLICY, ACCESS TO AND USE OF THIS WEBSITE AND ALL SERVICES RENEDERED BY THE SUSTAINABLE TOURISM PARTNERSHIP PROGRAMME IS SUBJECT TO THE SUSTAINABLE TOURISM PARTNERSHIP PROGRAMME TERMS AND CONDITIONS (‘ STC’) WHICH APPEAR BELOW  AS WELL AS ITS WEBSITE CONDITIONS – WHERE THERE IS A CONFLICT BETWEEN ANY OF THESE,  THE STC WILL PREVAIL

    • The Constitution of South Africa (Act 108 of 1996) affords all its citizens the right to privacy in terms of section 14 (d).
    • However your use of the http://www.stpp.co.za website is for personal use as well as transacting with The Sustainable Tourism Partnership Programme and accordingly the right of privacy afforded as aforesaid and pertaining to such communications and data conveyed during the course of such usage and transactions (‘the Information’) is limited and is subject to inter alia the Electronic Communications and Transactions Act, Act 25 of 2002 (‘ECT’), the Promotion of Access to Information Act, Act number 2 of 2000 (‘PAIA’) and the Consumer Protection Act of 2008 (‘The CPA’) .
    • You are, by using the http://www.stpp.co.za website, deemed, in terms of section 51 of the ECT, to grant  The Sustainable Tourism Partnership Programme express permission to store, use and disclose the Information for the purposes of any business you may now or in future transact  with The Sustainable Tourism Partnership Programme to any of the third party providers of products and services or to any regulatory bodies if such disclosure is required and prescribed by law or if required to do upon receipt of a so subpoena in court proceedings  (‘Third Parties’).
    • If you are disclosing Information about third parties you will be deemed to have their permission and to have been duly authorized to do so and indemnify The Sustainable Tourism Partnership Programme against any actions by such third parties.
    • The Sustainable Tourism Partnership Programme will use its best endeavours to ensure in disclosing the Information complies with the PAIA and any other applicable legislation and that such disclosure is not, to the best of its knowledge, unreasonable (section 34),  will not to the best of its knowledge, cause harm to the user’s commercial or financial interests (section 36),  constitute an action for breach of a duty of confidence owed to the user (section 37), or could reasonably be expected to endanger the life or physical safety of the user (section 38).
    • The Regulation of Interception of Communications and Provision of Communications-related Information Act (70/2002) (‘RICA’) affords The Sustainable Tourism Partnership Programme certain rights to monitor inter alia electronic communications via its network. By using the network of The Sustainable Tourism Partnership Programme the user consents to such interception within the ambit of RICA.
    • Please note that The Sustainable Tourism Partnership Programme has detailed electronic, physical and management security systems in place that are checked and updated on a regular basis to ensure that we protect the Information to the best of our ability as required by law.
    • This http://www.stpp.co.za website is linked to other websites. This privacy policy only applies to this website. It is your duty to read the privacy policies of any such other linked sites. We do not exercise any control over and do not provide any guarantees regarding such other websites.
    • You may withdraw your consent, request detail of information held or lodge any complaints at any time by contacting The Sustainable Tourism Partnership Programme.
    • Please note that The Sustainable Tourism Partnership Programme reserves the right to make amendments to this privacy policy  from time to time.
  2. Website Disclaimer & Indemnity

    WEBSITE DISCLOSURE & INDEMNITY

    PLEASE NOTE THAT OVER AND ABOVE THESE ONLINE TERMS AND CONDITIONS ALL BOOKINGS, ACCESS TO AND USE OF THIS WEBSITE ARE SUBJECT TO THE SUSTAINABLE TOURISM PARTNERSHIP PROGRAMME’S TERMS AND CONDITIONS (‘ STC’) WHICH APPEAR BELOW & ITS PRIVACY POLICY – WHERE THERE IS A CONFLICT BETWEEN ANY OF THESE, THE STC WILL PREVAIL 

    Accuracy of information and liability
    The Sustainable Tourism Partnership Programme does not accept responsibility for any travel service, rules and conditions that are incorrectly represented on this website. The data and services shown are provided in good faith.  All packages, airfares and land arrangements published on this site are subject to currency fluctuations, availability, increases, rules and conditions, and can be changed without prior notice.

    Limitation liability
    The Sustainable Tourism Partnership Programme in no event shall we be liable for any injury, loss, claim, damage, inconvenience or any incidental or consequential damages, including but not limited to lost profits or savings, arising out of or in any way connected with the use of any display within this site.

    Indemnity
    The user hold harmless and indemnifies The Sustainable Tourism Partnership Programme and/or its members and/or directors and/or employees and/or agents and/or suppliers against any consequences of accessing or using or making bookings via the website including (without limiting the generality of the aforegoing) any financial loss, loss of or damage to personal effects, illness, injury, harm, trauma or death (howsoever caused) including any claim from his/her spouse, children or dependants for maintenance or otherwise or due to any arrangements having to be changed, amended or cancelled and/or legal costs (on an attorney and own client scale) that the The Sustainable Tourism Partnership Programme (or any of the other parties indemnified herein) may incur. This indemnity will apply irrespective of any act, omission or negligence (gross or otherwise) on the part of the The Sustainable Tourism Partnership Programme and/or its members and/or directors and/or employees  and/or agents and/or suppliers and any person directly or indirectly connected with the providing products or services to the The Sustainable Tourism Partnership Programme

    The Sustainable Tourism Partnership Programme and/or its members and/or directors and/or employees and/or agents and/or suppliers and any person directly or Indirectly connected with the providing products or services to The Sustainable Tourism Partnership Programme will under no circumstances be liable for any indirect, consequential or special loss or damage, irrespective of the cause.

    This indemnity and waiver is subject to the following aspects of the Consumer Protection Act, act number 68 of 2008 (‘the CPA’), if and when applicable:

    • It does not exclude liability for injury or death due to any act or omission of the parties indemnified (Regulation 45 (3))
    • It does not exclude or limit to or purport to exclude or limit to any other claims due to the gross negligence of the parties indemnified (section 51)
    • It does not exclude or limit the absolute liability of the parties indemnified as envisaged by section 61 of the CPA 

    I/we acknowledge that the content and implications of this waiver and indemnity and the dangers that I/we will be exposed to and which are inherent in my use of the website are clear to me/us, that I/we are aware that I/we may contact the website owner for clarification, that I/we have considered and understand the aforesaid, I/we have no questions or misapprehensions about the aforesaid, agreed to be bound by and willingly sign this document. 

  3. Website Terms & Conditions

    WEBSITE TERMS & CONDITIONS

    BOOKINGS ONLINE

    PLEASE NOTE THAT OVER AND ABOVE THESE ONLINE TERMS AND CONDITIONS ALL BOOKINGS, ACCESS TO AND USE OF THIS WEBSITE IS SUBJECT TO THE SUSTAINABLE TOURISM PARTNERSHIP PROGRAMME’S TERMS AND CONDITIONS (‘ STC’) WHICH APPEAR BELOW – WHERE THERE IS A CONFLICT BETWEEN THE TWO, THE STC WILL PREVAIL

    INTELLECTUAL PROPERTY

    The website http://www.stpp.co.za is owned by The Sustainable Tourism Partnership Programme and the domain name is registered in the name of  The Sustainable Tourism Partnership Programme. All intellectual property rights including copyright in the design, layout, get-up, functionality and corporate identity vests in The Sustainable Tourism Partnership Programme and may not be copied, or used in whole or in part without the prior written permission of  The Sustainable Tourism Partnership Programme.  None of the content or data found on this site may be reproduced, sold, transferred, or modified without the express written permission of The Sustainable Tourism Partnership Programme. The site may only be used for personal and for transacting with The Sustainable Tourism Partnership Programme but not for any other commercial use.  Any other use of this site needs the prior written permission from The Sustainable Tourism Partnership Programme.  If this site is misused in anyway you will be liable for any legal action taken.  All details that you give to us must be your own personal information.  Action will be taken against individuals supplying The Sustainable Tourism Partnership Programme with fraudulent information, false enquiries, bookings, reservations or information requests etc. whilst using http://www.stpp.co.za

    INFORMATION, PHOTOGRAPHS AND GRAPHICS

    The information, photographs and graphics displayed on http://www.stpp.co.za may be supplied to The Sustainable Tourism Partnership Programme by third party providers of products and services (‘Third Parties’). Where that is the case, such information, photographs and graphics can change without notification. The Sustainable Tourism Partnership Programme will use it best endeavors to ensure that the information displayed is current, accurate and up to date.  Information, prices and availability will be confirmed to you when your booking has been processed, payment has been received.

    CHANGES

    The Sustainable Tourism Partnership Programme may make future changes, deletions or modifications to such terms and conditions, information, graphics, products, features, functionality, services, and links at any time and if you are a regular user The Sustainable Tourism Partnership Programme will notify you of material changes without notice and your subsequent viewing or use of this website will constitute your agreement to the changes, deletions and modifications

    ACCESS AND USE

    Access to and use of the website is entirely at user’s risk and the user, by the use of the website, indemnifies and holds harmless The Sustainable Tourism Partnership Programme and its employees against claim, loss or damage that may arise, including any legal expenses that The Sustainable Tourism Partnership Programme may incur. This clause does not apply to the extent that the relationship between The Sustainable Tourism Partnership Programme and the user is found to be subject to the Consumer Protection Act 2008 (‘the CPA’) and any liability that may arise in terms thereof.

    The Sustainable Tourism Partnership Programme may discontinue or suspend the website at any time without notice, and it may block, terminate or suspend any user’s access at any time for any reason in its sole discretion, even if access continues to be allowed to others. However  if you are a regular user The Sustainable Tourism Partnership Programme will notify you of such blocking, termination or suspension of access.

    LINKS TO OTHER WEB SITES

    There are links on this website which allows a user to visit the sites of third parties. Neither these sites nor the companies to whom they belong are controlled by The Sustainable Tourism Partnership Programme The Sustainable Tourism Partnership Programme makes no representations and gives no warranties concerning the information provided or made available on such sites nor the quality or acceptability of the products or services offered by any persons or entities referenced in any such sites. The Sustainable Tourism Partnership Programme has not tested and makes no representations regarding the correctness, performance or quality of any software found at any such sites. You should research and assess the risks which may be involved in accessing and using any software on the Internet before using it. You are deemed to indemnify The Sustainable Tourism Partnership Programme against any claims for loss or damage arising from your use of or of information gained from or from accessing any such linked sites.

  4. STPP’s Code of Conduct for all affiliates

    All Directors, employees, partners, services providers, members and patrons should download and sign this document.

    Please scan and e-mail it to : niki@stpp.co.za

    Download : STPP Code of Conduct