Caroline Ungersbock, co-founder of the Sustainable Tourism Partnership Programme (STPP), has relinquished her role as president of the NAA-SA.  “It is the right time to re-focus my energy  and role in the industry on the broader sustainability of small tourism businesses and the critical part they have in the growth and development of the industry”, commented Caroline.  Caroline will continue to make  a significant impact by being  an active member in as many as 13 forums,  doing what she does best:  speaking up for small business.

In her capacity as the president of the NAA-SA, Caroline was afforded the opportunity to sit on the TBCSA CEOs Forum. However, as a result of her own passion for sustainability and her determination to raise awareness of the crucial role of small business in the industry,  she became an active committee member in more than 13 forums, most  notably a – Tourism Grading Council’s Awards Committee; National Tourism Sector Strategy – Growth and Development (Chair); Karoo Development Forum, Service Excellence Forum , Universal Access Forum and the BRICS Business Forum.

Caroline and Niki Glen co-founded the STPP in December 2012, as a measure to ensure that all small tourism businesses in South Africa can benefit from the value and insights created from their activities. The STPP has gained good momentum in its first year of operation, and is climbing to new heights through the appointment of Heidi van der Watt to its board. “As a collective we  believe in  collaboration, information gathering and developing insights  We also share what we have with as many stakeholders as possible….and as a result we now have a more aware and empowered small tourism sector than ever before”, continues Caroline.

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